How To Recognize a Leak
Recognizing a Pipeline Leak
  • A pool of liquid on the ground near a pipeline, a dense white cloud or fog over a pipeline, or discolored vegetation surrounding the pipeline; an unusual dry spot in an otherwise moist field; bubbling in marshland, rivers or creeks, or an oily sheen appearing on water surfaces may be signs of a leak
  • An unusual noise coming from the pipeline, such as a hissing or roaring sound, may be a sign of a leak.
  • An unusual smell or gaseous odor will sometimes accompany a pipeline leak.
  • Frozen ground at the pipeline in warm weather.
  • Dirt blowing up from the ground.
Many pipeline companies regularly inspect their rights-of-way using air, foot, and vehicle patrols.  These trained inspectors look for potential danger to pipelines, such as construction activity, and signs of gas or liquid leaks. These systematic patrols along their pipeline route are to insure the security and integrity of their lines. 
Pipeline companies communicate regularly with emergency officials and work with local police and fire departments in case of an emergency. Even though it is extremely unlikely that a leak will occur, this information will prepare you in the event a leak or spill does occur. Our hope is to continue to be a good neighbor and provide you with information to help you avoid potentially dangerous activity near pipelines in your area. These safety guidelines will provide you with important information if you suspect a problem. Pipeline companies take the safe operation of their infrastructures seriously, which includes protecting your property and the environment.  Because of this diligence, incidents are very rare. 
Written agreements or easements between landowners and pipeline companies allow pipeline companies to construct and maintain pipeline right-of-way across privately-owned property.
What To Do If You Suspect A Leak
  1. Immediately leave the area.
  2. If possible turn off any equipment being used in or near the suspected leak. Abandon any equipment being used and move upwind from the suspected leak.
  3. From a safe location, call 911 or your local emergency response number and the pipeline company (1-800-722-7098). Call collect, if needed, and give your name, phone number, description of the leak. and its location.
  4. Warn others to stay away when possible.
What NOT To Do If You Suspect A Leak
  1. Do not touch, breathe, or make contact with the leaking liquids or gas. Stay upwind if possible.
  2. Do not light a match, start an engine, use a telephone, tum on or off anytype of electrical switch such as a light, garage door opener, etc., or doanything that may create static or a spark.
  3. Do not attempt to extinguish any pipeline fire that may start.
  4. Do not drive into a leak or vapor cloud area. Automobile engines may ignite the vapors.
  5. Do not attempt to operate valves.
What to do if a Pipeline is Damaged or Disturbed
Even if you cause what appears to be only minor damage to the pipeline immediately notify the pipeline company. A gouge, scrape, dent, or crease to the pipe or coating may cause a future rupture or leak. It is critical that a cut or broken tracer wire be repaired. It is imperative that the pipeline owner inspects and repairs any damage to the line or related apparatus. Many states have laws requiring damages to be reported to the facility owner and/or the One-Call Center by dialing 811. Do not attempt to make the repairs to the line yourself.  If a line is ruptured or leaking, call 911.  Contact the pipeline company as quickly as possible.  Pipeline marker signs show the pipeline company's name, emergency telephone number, and the pipeline contents.
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